Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by wangtangkiki » Mon Jan 30, 2012 3:29 am
I keep getting this error everyone once and a while.. and right now it's doing it all the time..
http://i44.tinypic.com/30dijp1.pngWhat would cause this?
EDIT: Also it's unresponsive. I clicked the X to exit a few times and nothing.. but I can still go to other tabs like Community/Play Poker/View Stats.. .. and just now it finally exited after 30 seconds.. something popped up real quick and made a sound but I couldn't see it.
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wangtangkiki
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by WhiteRider » Mon Jan 30, 2012 5:31 am
Is this a database created in a previous beta version? Did the upgrade complete OK when you first ran PT4?
If you create a new database does it work properly there?
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WhiteRider
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by wangtangkiki » Tue Jan 31, 2012 7:35 am
WhiteRider wrote:Is this a database created in a previous beta version? Did the upgrade complete OK when you first ran PT4?
If you create a new database does it work properly there?
I created it in the first PT4 beta. It ran fine after the upgrade. It does this a few times for some reason.. I don't know exactly how to recreate this error but it happens every once in a while.
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wangtangkiki
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by WhiteRider » Tue Jan 31, 2012 7:41 am
Next time you see this please attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a
Support Ticket so that we can see what is going on.
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WhiteRider
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