Database

Any support related posts should go here.

Database

Postby akanter5 » Tue Jul 22, 2008 9:06 pm

I cannot get real time user stats for my sessions. They are also not loading for my pokerace hud.

TY

AK
akanter5
 
Posts: 28
Joined: Mon May 12, 2008 2:27 pm

Re: Database

Postby ptrack mike » Tue Jul 22, 2008 9:12 pm

What do you mean, are hands not importing? If so, what import errors are you getting?
ptrack mike
 
Posts: 1731
Joined: Thu Feb 21, 2008 5:48 pm

Re: Database

Postby akanter5 » Wed Jul 23, 2008 12:48 am

It looks like I tried to download a patch and dowloaded a new version. Can I get my old database back?
akanter5
 
Posts: 28
Joined: Mon May 12, 2008 2:27 pm

Re: Database

Postby akanter5 » Wed Jul 23, 2008 12:50 am

Sorry, I still have my old database, but I have the trial version. I will send the code to support. I am assuming that will take care of it?
akanter5
 
Posts: 28
Joined: Mon May 12, 2008 2:27 pm

Re: Database

Postby ptrack mike » Wed Jul 23, 2008 6:57 am

If you haven't already, send your new code using the support system.
https://www.pokertracker.com/support/
ptrack mike
 
Posts: 1731
Joined: Thu Feb 21, 2008 5:48 pm


Return to PTO Support

Who is online

Users browsing this forum: No registered users and 0 guests