Problem with PTO hand imports

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Problem with PTO hand imports

Postby FanaticalZealot » Thu Feb 26, 2009 4:06 pm

I have no clue whats going on PTO has been working fine now all of a sudden all the hands it imports have the same error.
Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 3 file(s) read - 0 new hand(s) were imported.
Anyone have any ideas how to fix this or why I get that error?

This is on Pokerstars if that helps at all
FanaticalZealot
 
Posts: 3
Joined: Thu Feb 26, 2009 4:03 pm

Re: Problem with PTO hand imports

Postby ptrack mike » Thu Feb 26, 2009 5:19 pm

Open the Utilities/Error Log Display/Maintenance window to see the errors

Did you do this? What do the errors say? What version of PTO are you using?

Also, I have no record of this email address. What email address did you use to register the program?
ptrack mike
 
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Joined: Thu Feb 21, 2008 5:48 pm

Re: Problem with PTO hand imports

Postby FanaticalZealot » Thu Feb 26, 2009 6:26 pm

its registed to [email protected] and the error is saying the dates and times are wrong and it won't record them
FanaticalZealot
 
Posts: 3
Joined: Thu Feb 26, 2009 4:03 pm

Re: Problem with PTO hand imports

Postby ptrack mike » Thu Feb 26, 2009 8:35 pm

Install the latest PATCH, version 1.13.03 from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTO/download.php

Then try again.
ptrack mike
 
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Re: Problem with PTO hand imports

Postby FanaticalZealot » Fri Feb 27, 2009 12:10 am

Oh alright thanks a lot guess I better check back for updates once in awhile
FanaticalZealot
 
Posts: 3
Joined: Thu Feb 26, 2009 4:03 pm


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