Downloaded patch..now my "trial" time is over????

Posted:
Mon Apr 21, 2008 12:10 am
by pokerdemic
I bought and paid for PT2 about 6 months ago. Two days ago it said I needed patch. So I downloaded it and installed it.
Now, when I try to open it, it says that I need a key and my "trial" period has ended.
Please to help?
Re: Downloaded patch..now my "trial" time is over????

Posted:
Mon Apr 21, 2008 8:50 am
by ptrack pat
Use the support system to send me the new product ID from the Help/About Poker Tracker window
http://www.pokertracker3.com/support/?cat_id=4Include your name and the email used to purchase the program. I have no record of this email used for the forum.
Re: Downloaded patch..now my "trial" time is over????

Posted:
Thu Apr 24, 2008 3:59 am
by Nospin
I can't enter to PT from warning window (Vista).
I have to reinstall PT and now it's works again but what should I do if it appear again?
Can I send product ID to you now or I have to wait this warning message?
Re: Downloaded patch..now my "trial" time is over????

Posted:
Thu Apr 24, 2008 8:57 am
by ptrack pat
If the program is unregistered then you need to send me the new product ID. If you are registered then you don't have to.