Own stats MIA on Cereus

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Own stats MIA on Cereus

Postby spadeace04 » Mon Oct 19, 2009 1:18 pm

Can't get my own stats to display on my tables on Ultimate Bet.. everything else is working fine. Been having this problem for some time now.. anything I can try to fix this?
spadeace04
 
Posts: 4
Joined: Sat Sep 20, 2008 3:33 pm

Re: Own stats MIA on Cereus

Postby kraada » Mon Oct 19, 2009 1:29 pm

Are you using Beta 29.1? If not, please try upgrading to that version to see if that fixes things for you.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Own stats MIA on Cereus

Postby spadeace04 » Mon Oct 19, 2009 5:02 pm

Where is 1.29? I'm using pt2 version 2.17.04g and pahud version 1.19.10.3 beta.
spadeace04
 
Posts: 4
Joined: Sat Sep 20, 2008 3:33 pm

Re: Own stats MIA on Cereus

Postby kraada » Mon Oct 19, 2009 5:15 pm

My apologies, I forgot which section of the forums I was in.

If you are using Vista or Windows 7, make sure all your poker software (PAHud, PT2 and your site) are all running as Administrator.
Attention Microsoft Vista Users

If you still have problems after that and reading the PAH Support Wizard please enable logging, reproduce the problem on a single table and play 30+ hands, and attach the PAHud.log file to this ticket so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests