PA HUD problem on Poker Stars - Help please!

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PA HUD problem on Poker Stars - Help please!

Postby bigirwin » Fri Aug 14, 2009 8:40 pm

My HUD stopped working tonight w/ the error message "Exception occurred while processing hand history file". I start the HUD back up, it works for a few hands then happens again. I use PT2 and PA HUD. I play on Poker Stars. I have Vista & run all poker applications as administrator. The hands are importing into PT2. I last played on 8/12 and had no problems w/ PT2 or my HUD. I am using PAH version 1.19.10.2. Can someone help me fix this please? Thank you.
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Re: PA HUD problem on Poker Stars - Help please!

Postby WhiteRider » Sat Aug 15, 2009 5:08 am

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
Please include the hand history file for the session too.
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