Checked everything, still can't get stats on stars using PTO

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Checked everything, still can't get stats on stars using PTO

Postby helixtris » Sat Aug 08, 2009 1:32 pm

mucked hands are working but that's it, everything is N/A. tried with and without filters, memory scanner, hand history files... not sure about full tilt as i can't even get PTO to pick up hands. also can't check with PT3 as i've screwed the database and need to get that figured out.

edit: everything is up to date
helixtris
 
Posts: 2
Joined: Sat Aug 08, 2009 12:57 pm

Re: Checked everything, still can't get stats on stars using PTO

Postby WhiteRider » Sun Aug 09, 2009 4:42 am

Please update to the latest PAH version 1.19.10.2.

You'll also need to get the latest PT2:H and PT2:O patches - check the forums for sticky topics.

If you still have problems after that enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Checked everything, still can't get stats on stars using PTO

Postby helixtris » Wed Aug 12, 2009 10:59 am

seems to be working ok on cash tables, will make a logfile next time i play a tourney i guess
helixtris
 
Posts: 2
Joined: Sat Aug 08, 2009 12:57 pm

Re: Checked everything, still can't get stats on stars using PTO

Postby kraada » Wed Aug 12, 2009 11:16 am

Thanks, we appreciate it.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 1 guest