pah/pt2 stars popup stats not working

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

pah/pt2 stars popup stats not working

Postby tf52 » Mon Jul 06, 2009 8:30 pm

i recently upgraded to v1.19.10.1 beta. normal stats show up for stars MTTs, but can't get popup to work. i'm using regular theme (not black), 9 max and have tried clicking on name, stats and holding in left mouse button for 2-3 seconds or more on both. had no problems w/prior version of PAH and think my settings are identical.

i have "use layout formatting" checked under popup configure; based on help i think my filters/refresh rates are OK. i'm using hand history file (not memory scanner) and have flicker free unchecked.

thanks for any help.
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby WhiteRider » Tue Jul 07, 2009 4:54 am

Do you have the Options > Preferences > General > Enable Popup Stats option enabled?
It's possible that you're not clicking in the correct place to activate the popups - is your table layout the same as that shown in the Layout Manager?
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: pah/pt2 stars popup stats not working

Postby tf52 » Tue Jul 07, 2009 8:21 am

WhiteRider wrote:Do you have the Options > Preferences > General > Enable Popup Stats option enabled?
It's possible that you're not clicking in the correct place to activate the popups - is your table layout the same as that shown in the Layout Manager?


thanks; it is enabled, w/"closes after 10 seconds" as the option. on the 2nd part- layout is 9 max, as are the tables i'm playing. and the stats on my stars table show up as configured in the layout manager if that's what you mean.
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby tf52 » Tue Jul 07, 2009 8:38 am

btw- i'm running vista if that matters...and PT2.17.03j
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby tf52 » Wed Oct 21, 2009 10:57 am

hey- never got any response on this...and pop-ups still not working on stars. i've tried clicking around, holding the right mouse, etc. based on other posts i've seen, but nothing. any help on this is much appreciated.
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby kraada » Wed Oct 21, 2009 11:40 am

I'm not sure how we missed you - regardless, please try upgrading to Beta 1.19.10.3, and see if that helps. If it doesn't, are you running XP, Vista or Windows 7?
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: pah/pt2 stars popup stats not working

Postby tf52 » Wed Oct 21, 2009 11:45 am

thanks for the reply- i'm using 1.19.10.3 & vista. was working before, but penultimate stars update seems to have caused problems. regular/table stats showing. i'm using for 9-max MTTs and SNGs mostly.
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby kraada » Wed Oct 21, 2009 11:51 am

Do you have UAC disabled? If not, try disabling it and see if that helps - in PAHUD to get the popup you want to click on the player's name at the table.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: pah/pt2 stars popup stats not working

Postby tf52 » Thu Oct 22, 2009 9:01 am

ok- i'll try that later today; i'm a little wary of disabling UAC. i tried run as administrator and that stopped it from working entirely...weird. but after deselecting i'm back to where i was: stats, no pop-ups. i'll let you know, thanks.
tf52
 
Posts: 7
Joined: Wed May 14, 2008 8:49 am

Re: pah/pt2 stars popup stats not working

Postby kraada » Thu Oct 22, 2009 9:27 am

Ok, please keep us posted.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Next

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 1 guest