Unable to update cache

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Unable to update cache

Postby ecu3270 » Sat Mar 22, 2008 12:57 am

I'm getting this message each time I try to update saying a fatal exception has occurred. As soon as I close this window, another pops up seconds later saying the database cache is complete even though it's obv not. I have the latest beta version and that and the beta before have done the same thing. Stats are appearing much slower as I haven't updated the cache in quite a while. Suggestions?
ecu3270
 
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Re: Unable to update cache

Postby APerfect10 » Sat Mar 22, 2008 4:03 am

Enable logging and the next time that you receive this error message, send me the PAHud.log file via the [url=http://www.pokertracker3.com/support/fg1]Support system[/urlfg1] so that I can look into the issue.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=820fg1]Tutorial: How to Create a Log File[/urlfg1]

Best regards,

Derek
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Re: Unable to update cache

Postby ecu3270 » Sun Mar 23, 2008 5:12 pm

I downloaded the non-beta version and was able to update my cache. But I can't use that because all of my tables keeping popping up to the front when I'm trying to play, even though it's not on my action in the hand. So I switched back to the recent beta after updating the cache and it works fine. Is this a viable solution to the problem that should work for now?
ecu3270
 
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Re: Unable to update cache

Postby APerfect10 » Sun Mar 23, 2008 11:42 pm

Are you sure that its using the cache in the latest beta? If it is fetching hands from the cache and is not displaying any error messages then it should be fine.

Best regards,

Derek
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Re: Unable to update cache

Postby ecu3270 » Tue Mar 25, 2008 10:45 pm

I'm assuming it's working fine. I still can't update the cache when using the beta version. I have to switch to the standard 1.8 version to update the cache. Then I switch back to the latest beta when I play.
ecu3270
 
Posts: 8
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Re: Unable to update cache

Postby APerfect10 » Tue Mar 25, 2008 10:47 pm

Odd...
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