Support Ticket Time

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Support Ticket Time

Postby billcraven » Sun May 24, 2009 4:43 pm

I sent a support ticket in at 2PM because my registration code is no invalid after reinstalling. I know everything I need to do for vista and have done it as well as my firewall.

I had an open ticket from before that I responded to an hour later and it was addressed and closed.

Why is my other one getting ignored? I am missing a lot of valuable play time, its Sunday!!!, because of this please help!
billcraven
 
Posts: 3
Joined: Tue Nov 11, 2008 8:49 pm

Re: Support Ticket Time

Postby kraada » Sun May 24, 2009 4:51 pm

I apologize for the delay; we have had more than the usual load of tickets today and due to the Memorial Day weekend we are shorter staffed than normal. Your ticket will be attended to in short order.
kraada
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Location: NY

Re: Support Ticket Time

Postby billcraven » Sun May 24, 2009 4:59 pm

Thank you for your professionalism and speedy response! lol I'm saying a "one time" every time I check the tickets.
billcraven
 
Posts: 3
Joined: Tue Nov 11, 2008 8:49 pm

Re: Support Ticket Time

Postby billcraven » Sun May 24, 2009 6:40 pm

If only short order was less than 4 1/2 hours!!!! Still haven't received anything. It is a simple error!! COME ON YOUR KILLING MY WINRATE RIGHT NOW!
billcraven
 
Posts: 3
Joined: Tue Nov 11, 2008 8:49 pm


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