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Stats wont refresh....

PostPosted: Fri Feb 29, 2008 4:57 pm
by xxRONNIExx
Pokertracker and ACEHUD have worked great for me up until recently (im using Vista). My stats no longer refresh. After about 15 hands the only way I can get the stats to show up is to get out of AceHUD and sign back in. Then after that signout and back in again to get the updates stats. Im getting aliitle frustrated, any help would be nice, thanks.

Re: Stats wont refresh....

PostPosted: Fri Feb 29, 2008 5:27 pm
by APerfect10
Please read the [url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=821sp1]Tutorial: Troubleshooting Performance Issues[/urlsp1]. If you are still having trouble after doing that, please send me a log file as outlined at the bottom of the tutorial. We will get it working properly for you.

Best regards,

Derek

Re: Stats wont refresh....

PostPosted: Sat Mar 01, 2008 12:19 pm
by cag8f
Derek,

I'm having the same problem (with Vista as well). I'm using PAHUD Beta Release v1.19.5, PT version 2.17.01h, am running PAHUD and PT as administrator. When I tried to update my cache, I first got an error message saying, "Unable to update cache. And exception has occurred." then one saying, "Database update is complete. I've sent you my log file via the support page.

Re: Stats wont refresh....

PostPosted: Sat Mar 01, 2008 1:28 pm
by APerfect10
Thanks. I replied to your support message...

-Derek