888 auto-import crashes

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

888 auto-import crashes

Postby Farnemo » Sat Feb 02, 2013 8:10 am

HI!

When I start the automatic import for 888 and start playing, the software crashes as soon as the current hand is finished. The software finds the correct HH directory, it is shown in the import status window before a crash.
When I import the hands manually from the same directoy/file, it works.

edit: It also crashes after a few seconds when I'm not playing on 888 anymore but start the auto-import for 888 again.

- PT v3.14
- Win XP

Farnemo
Farnemo
 
Posts: 4
Joined: Fri Sep 26, 2008 2:56 am

Re: 888 auto-import crashes

Postby WhiteRider » Sat Feb 02, 2013 10:35 am

Please open a Support Ticket and report your problem so that we can see what is going on.
Also attach any hand history files that are still in the hand history folder so that we can see if there is any problem there.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 26 guests